ASSISTANCE + RETURNS

RETURNS AND EXCHANGES

If you wish to return or exchange an item, please ensure you do so within 7 days of delivery. The returned item must be in its original condition

(unused or altered) and all tags must be attached. Pre-orders made to order, customs and lingerie items and

Discounted items are not eligible for returns or exchanges. Customers are responsible for return and customs costs if any.

REFUNDS

A refund will be issued to the original payment method within 7-14 business days of receiving the returned product in perfect condition.

Also, it takes 3 business days to receive payment. Please note that this is normal banking procedure and Yvan Andreu has no control over it.

By purchasing Yvan Andreu products through this platform, you accept the policies indicated above.

Please read them carefully. The terms indicated above have the same meaning as the General Terms and Conditions.